Any hotel reservation confirmed online through your Agent Studio Hotel Booking Engine (located under the HOTEL tab of your website navigation bar) can also be cancelled by logging into your Control Panel.
To cancel a reservation, please log into your Agent Studio Website's Control Panel and click on the BOOKING ENGINE MANAGER tab from the left-hand side menu bar.
Then click on the sub-option titled HOTEL BOOKING REPORT TRACKER.
The Booking Report Tracker tool allows you to view the reservations confirmed online through your Agent Studio Hotel Booking Engine.
Please click on the itinerary number of the booking you wish to view/cancel and you will be presented with the complete confirmation details.
You may then click on the link titled “Cancel this room” located beneath the ROOM DETAILS section of the confirmation page. Please note, if your cancelling a multi-room reservation you must follow these steps for each room that needs to be cancelled.
You will then be prompted to finalize the cancellation process online and will receive cancellation confirmation emails for each successful cancellation.
Additionally, you may cancel any reservation confirmed through your Agent Studio Hotel Booking Engine by contacting our Affiliate Reservations Network by phone at 1-800-637-5044.
The Affiliate Reservations Network is available 24 hours a day, 7 days a week and can assist you to cancel existing reservations, modify existing reservations, and more.