To receive assistance from the Agent Studio Support Team, please see the following.
For your convenience, we list these available methods under the SUPPORT tab of your website's Control Panel and have described each in detail below.
SUBMIT A SUPPORT TICKET - The Support Ticket method is intended for you to report technical issues impacting your Agent Studio website. Support Tickets will be handled by the Agent Studio Support Team, who will work on your behalf to communicate your report to our Technical Support Team for further review and repair, if necessary.
Support Tickets are addressed within 24-48 business hours. For instructions on how to submit a Support Ticket please click here.
EMAIL THE SUPPORT TEAM - Agent Studio website owners and prospective customers are welcome to contact the Agent Studio Support Team Monday - Friday, 9am - 5pm ET by email using the contact email address (firstname.lastname@example.org) made available within your Agent Studio Website's Control Panel (simply login and click on the SUPPORT tab from the Control Panel menu).
The Agent Studio Support Team is always here to address your questions, concerns and feedback by offering guidance and instructions, recommending training videos and webinars, communicating with the Agent Studio Tech Team on your behalf and so much more!